Making A Purchase
All prices are in Great British Pounds (GBP). Exchange rates are calculated by the Credit Card company at the time of placing your order.
We accept all major credit cards and debit cards.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Shipping And Handling
The prices displayed include packaging and shipping worldwide. Standard delivery method for the UK is 2nd Class Post, Air Mail for the rest of the world.
We will normally dispatch orders within one to two business days from receipt of order. Items are shipped from our premises at Station Road, Birnam Dunkeld, Perthshire, PH8 0DS Scotland, UK.
Delivery times quoted are estimates of the time taken to deliver from the time of placing the order. They are approximations only and not of any contractual effect. Delivery times can be unpredictable and can vary according to postal company delays, weather conditions, seasonal loads, customs delays and increased security levels within air transport. Deliveries will not be deemed as lost until 31 calendar days have elapsed.
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
For orders made with delivery addresses within the UK or the European Union, VAT at the current UK rate is applied.
We guarantee your satisfaction. Please see our returns policy for details.
Please email us using the link on the store page, alternatively, you can call on 01350 727158 (International +44 1350 727158) or write to us at Station Road, Birnam Dunkeld, Perthshire, PH8 0DS Scotland, UK.
All payments must be received and authorised before shipment.
Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm